Frequently Asked Questions
Helpful information for your stay at Frederick’s Apartelle.
What modes of payment do you accept?
We accept cash, GCash, BPI transfers, Visa, Mastercard, and debit cards.
Do you have parking?
Yes, we offer secure basement parking and additional space at our nearby house (#550), just steps from the apartelle.
What is the check-in time?
Check-in is available anytime, subject to room availability. We encourage calling ahead to confirm your arrival time.
Do you serve food?
Yes! We serve freshly prepared home-cooked meals daily in our dining area. Walk-in customers are also welcome. A convenience store is available on-site.
Do rooms include Wi-Fi and furnishings?
Yes, all rooms are fully furnished and include free high-speed Wi-Fi. Whether you're relaxing or working remotely, we’ve got you covered.
Are you open 24/7?
Yes. Our front desk operates 24/7, and guests may check in at any time depending on room availability. Security and assistance are always available.
What is your pet policy?
We do not allow pets at Frederick’s Apartelle to maintain cleanliness and comfort for all guests. We appreciate your understanding.
What are your terms and conditions?
Please refer to our Terms & Conditions page for details on check-in/out policies, excess hour charges, electricity, refunds, and more.